As I settled in for an evening of play at Spinado Casino, I was particularly intrigued by their customer loyalty program. My initial impression was a good one, especially since the program appears designed to reward players at various levels of engagement. With a **35x wagering requirement** on bonuses, I felt confident that I could make the most of it while experiencing their offerings. One of the standout features is the **RTP** (Return to Player) rate, which sits at an impressive **96.3%** across many games. This figure is above the industry average, which is a promising start. I decided to test the waters with a modest **£20 deposit**. The loyalty programme operates on a tiered system, with several levels that players can ascend through based on their gameplay. The first tier, known as "Bronze", is accessible to all new players. As I played, I noted how quickly I accumulated points—about **10 points for every £1 wagered** on slots. I was eager to see how these points would translate into rewards. ### Tiers and Rewards The tier system includes:

• Bronze: Entry-level tier with basic benefits.
• Silver: Requires 500 points; includes exclusive bonuses.
• Gold: 1,500 points; faster point accumulation and tailored rewards.
• Platinum: 3,000 points; personal account manager and special promotions.

I spent about **two hours** on slots and table games, which was enough to accumulate **150 points**. The rewards seemed to vary depending on the tier, and I was particularly keen to reach Silver for the exclusive bonuses. ### Withdrawal and Payment Considerations One thing I noted during my testing was the withdrawal process. After hitting a modest win of **£75**, I initiated a withdrawal. The site claims to process withdrawals within **23-47 hours**. In my case, the funds cleared in about **31 hours**, which is fairly standard but could be improved. Payment methods are diversified, including options like debit cards, e-wallets, and bank transfers. However, it’s essential to remember that the UK Gambling Commission (UKGC) regulations apply here. Players must verify their identity before making a withdrawal, which can delay the process. ### Player Experience and Customer Support During my gameplay, I found the interface of Spinado Casino easy to navigate. The graphics were engaging, and the variety of games—around **1,840**—kept me entertained. The customer support was also commendable. I had a query regarding the loyalty points, and the live chat feature connected me to a representative within just a couple of minutes. ### Pros and Cons Here’s a quick overview of my findings:

• Pros:
  • High RTP of 96.3% across many games.
  • Well-structured loyalty programme with multiple tiers.
  • Responsive customer support with live chat.
• Cons:
  • Withdrawal times could be faster.
  • Verification process may be cumbersome for some players.

### Conclusion Overall, my experience with Spinado Casino’s customer loyalty program was largely positive. With **10 points for every £1 wagered**, a fair **35x wagering requirement**, and a decent **RTP of 96.3%**, the program seems to favour active players. If you’re keen to explore this further, I’d recommend players visit Spinado Casino and see how the loyalty tiers work for you. In the end, I found the loyalty program to be a valuable addition to my gaming experience, and I look forward to climbing the ranks to unlock even better rewards.